Terms of service

Who we are

Restora is operated by Astra Essentials, Charlotte de Bourbonstraat 42B, 1055 WZ Amsterdam, the Netherlands, Dutch Chamber of Commerce (KvK) number 42200389. You can reach us through our contact page or by email at hello@restoraau.com.

Scope

These terms apply to every purchase on this website. By placing an order you agree to them.

Orders

Your order is an offer to buy. A contract is formed when we confirm your order by email. We may cancel an order with a full refund if a product is unavailable or a price was clearly listed in error.

Prices and payment

All prices are shown in Australian dollars (AUD). Shipping within Australia is free. Payment is taken at checkout through the payment methods shown there.

Delivery

Delivery times are set out in our Shipping policy. They are estimates, but if your order hasn't arrived within 30 days of purchase we'll resend it or refund you in full.

Returns and trial periods

See our Refund policy for the 100-night trial on pillows and sets and 30-day returns on other items.

Product use

Our products are designed for comfort and relaxation. They are not medical devices and are not intended to diagnose, treat or cure any condition. Follow the instructions supplied with each product and speak to a health professional if you have a medical concern.

Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any right or remedy you have under that law.

Liability

To the extent permitted by law, we are not liable for indirect or consequential loss. This does not limit any guarantee or remedy you have under the Australian Consumer Law.

Privacy

We handle your personal information as described in our Privacy policy.

Changes

We may update these terms from time to time. The version on this page when you place your order applies to that order.